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Case example from airsoftgi.com

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What would you do!?!
Have the gun fixed by the manufacturer and own a brand new FIXED gun. After waiting another month or two.
15%
 15% [ 2 ]
Refuse to have the new gun fixed and insist on a new gun.
53%
 53% [ 7 ]
Acknowledge you are screwed and continue to be stuck with a broken gun.
0%
 0% [ 0 ]
Other: Please explain in a post.
30%
 30% [ 4 ]
Total Votes : 13
 

AuthorMessage
Ace
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PostSubject: Re: Case example from airsoftgi.com   Fri Apr 25, 2008 12:18 pm

None the less all rules, policies and crap are out the window. When you get a piece of paper verifying a working gun and it doesn't, airsoftgi doesn't have a leg to stand on. Don't believe me? Try calling the credit card company, they will repeat my above statement back to you.

Why? because I was a witness to the phone conversation.

Another question. Is it really that big of a deal to just give him another gun? Evike said they would, when the situation was explained to them. They said as long as they were notified within 14 Days after the package was received. Roamer case fell within the first 5 minutes.


Last edited by Ace on Fri Apr 25, 2008 2:49 pm; edited 1 time in total
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Dark Knight
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PostSubject: Re: Case example from airsoftgi.com   Fri Apr 25, 2008 1:42 pm

http://www.labbb.org/BBBWeb/Forms/Business/CompanyReportPage_Expository.aspx?CompanyID=100047914

The company does give full refunds when pressured. I say file a complaint and light em up. Retailers are required by laws to sell working products. The Product did now work. New rifle or bust. This is the only viable option.

DK
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Seabass_9000
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PostSubject: Re: Case example from airsoftgi.com   Fri Apr 25, 2008 5:47 pm

Never know, maybe you should give them the benefit of the doubt and when the replica left their shop it was working... maybe it was damaged in shipping. Very Happy Either way, I would just try to work it out with Airsoftgi and send it back to them to have it repaired by Echo 1 EVEN if you have to pay shipping... atleast you would get the process started a little bit quicker.

This isnt the first time I have heard about Airsoftgi customer service complaints... While, I havent had much of a problem with them so far. I have read horrible reviews all over their website and other forums that relate much to what you are saying. Very Happy I guess buy from Airsoft-Smith, Precision Airsoft, or other highly rated retailers instead in the future.

As far as opening mechboxes decreasing life expectancy... yes it is true, but you have to think of why most of them are opened: UPGRADES. If you put a stiffer spring in the replica it will put more wear and tear on the entire mechbox. Also, another reason for the life expectancy to drop is user error... if the person puts it back together wrong, chances are something may break in the near future. Smile The reason TM mechboxes last forever when left stock is pretty simple: they dont use real stiff springs and the parts inside the mechbox are generally made from good metals. Obviously if you dont mess with it, it should last quite a while... however, if you open it up and put a M140 spring in it, without upgrading anything else, you will have problems. Very Happy
****If you know what you are doing and you use GOOD QUALITY parts to upgrade your replica, opening up your mechbox isnt going to do that much to its life expectancy... as you Juggernauts have noticed, my replica's are always shooting pretty darn good and as mentioned, I open up my mechboxes pretty often.

In my opinion, opening the mechbox is sort of something a player should learn to do if nothing more than to just do simple maintenance on the replica. A lot of companies have a bad habit of using too much or just simply cheap lube when putting their replica's together... its amazing what a difference it can make by properly lubing a mechbox. Think of the mechbox sort of like being a cars transmission... if the transmission gets low or runs out of lube it will have a lot more friction and obviously would break, but if maintained properly, the transmission would last a long time. Just a thought. Very Happy
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Ace
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PostSubject: Re: Case example from airsoftgi.com   Fri Apr 25, 2008 11:28 pm

Seabass_9000 wrote:


Next time, buy this: Very Happy


This topic is not about "you should buy this or that." It belongs in the Which Gun Section. This topic was a teammate expressing his experience with a retailer and everyone jumped on him. Yes, he likes Echo 1 and if that is what suits him, then what is it to you? It just seems to me that people are looked down upon for what gun they purchased. Sorry they aren't top of the line, but when you are going to college and have a limited budget it is hard. I personally don't care what kind of guns others are you, just glad they are playing. If it isn't the greatest gun in the world, doesn't it make the challenge that much better?
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Admin
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PostSubject: Re: Case example from airsoftgi.com   Fri Apr 25, 2008 11:47 pm

I believe he was saying WHERE to buy his next gun so he most likely would receive more personalized help on an issue like this. He was not stating WHICH gun to buy next time.

Anyway:
This is getting ridiculous. Because members are getting too personal with this debate and it's getting way too off topic, I'm very close to closing this thread.

Oh, and as a future note, no-one at any time or for any reason can change a quote by a person in their reply (misquoting). For example, you hit the "quote" button, but then change the text within their actual quote to fit what your interpretation was or to simply make them look bad. This is unfair and unjust.
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Ace
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PostSubject: Re: Case example from airsoftgi.com   Sat Apr 26, 2008 9:54 am

Actually if you look on the previous posts it says "Next time buy this" (smile), (Then picture) and I didn't feel that it was necessary to include the whole paragraph picture and whatnot. My statement was not to be personal toward anyone in particular but as a whole. Echo 1 is my choice and many others. Without them I probably wouldn't be playing. Other companies were to expensive for a first gun for me. I'm just tired of them being looked down on. Ok?

Sorry if any of the comments offended anyone personally. Seabass I know you have great guns, and are always willing to help and I appreciate that very much.
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Admin
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PostSubject: Re: Case example from airsoftgi.com   Sat Apr 26, 2008 10:26 am

Ace wrote:
Actually if you look on the previous posts it says "Next time buy this" (smile), (Then picture) and I didn't feel that it was necessary to include the whole paragraph picture and whatnot. My statement was not to be personal toward anyone in particular but as a whole. Echo 1 is my choice and many others. Without them I probably wouldn't be playing. Other companies were to expensive for a first gun for me. I'm just tired of them being looked down on. Ok?

Sorry if any of the comments offended anyone personally. Seabass I know you have great guns, and are always willing to help and I appreciate that very much.


You're right. I didn't see that and I apologize for the mistake. I thought you had misquoted him - next time I'll pay more attention. I'll leave the message up though in my previous post because I'd like to still make that clear. I could see that being a problem at some point - maybe I should put it in the forum rules?

Anyway, I say let'em put you down for owning an E1. Typically people will do that because they get beat by these so called "noobs" carrying cheaper replicas when they paid $300+ for their guns Wink And no I'm definitely not talking about anyone on this forum. I have to admit, I get a little angry when I'm playing with my upgraded CA8-2 that I've spent a lot of money and time on, just to get out by a long shot to an Echo 1 m4. And I especially hate it when my gun has a problem internally when all my teammates who own E1s have little to no problems with theirs Smile But, I still would prefer a Classic Army, Tokyo Marui, etc. over an Echo 1, as they typically have higher quality internals and externals and will last longer because of it, but you know I've never been one to put down an Echo 1. I love the brand and I'm happy they give typical college/highschool students who can't afford the high-end guns a chance to compete with those who can. They're also nice for the married guys who have a wife to convince on allowing them to buy a "toy gun." Laughing

What was the topic again? Oh right, AirsoftGI lol
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sticks.13
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PostSubject: Re: Case example from airsoftgi.com   Sat Apr 26, 2008 11:26 am

well when i used to bash E1 it was because of the fact that the N00Bs who carried them were ignorant and usually broke the rules... the N00Bs who didnt buy the E1's bought CA's and were fine, they all listened (most of the time). but that doesnt seem to be happening now so its all good.

Roamer what exactly are you going to do to resolve this problem of yours now that you know all the fax?

sticks
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Seabass_9000
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PostSubject: Re: Case example from airsoftgi.com   Sat Apr 26, 2008 2:55 pm

Sorry if I offended you Echo 1 users (especially you Ace). I guess since I own a few that also makes me an Echo 1 user as well... although I am going to sell both of my Echo 1's since I hardly ever play with them.
The reason I said next time buy this, was simple... ICS M4's are easy to fix. Very Happy Not to mention his Echo 1 was broke upon recieving it AND technically he probably spent more on the Echo 1 M4 than he would have on the ICS CQB M4 since he bought extra external parts to modify the Echo 1 M4. So, I guess you have to take that into account.
I have no problem with being shot by Echo 1's... although, it doenst happen very often, generally I get shot by Admin's CA8 (in the head 99% of the time), Slacker's ICS M4/TM AUG, or Stormtrupr's CA MP5 (when he plays).

Sucks that you go to school and dont have much money to throw away on Airsoft equipment... I guess my advice to you would be that since you have a perfectly good Echo 1 G36c that is basically brand new, you could try to get your money back on the M4 you just bought (which will be about impossible due to Airsoftgi's return policy) and save the money for school. I know that doesnt sound as fun, but it is definitely the responsible thing to do. Afterall, Airsoft is a hobby not a way of life and it is very unlikely that it will effect your future plans.
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Seabass_9000
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PostSubject: Re: Case example from airsoftgi.com   Sat Apr 26, 2008 2:58 pm

P.S. I would consider a noob as anybody that is somewhat new to the sport, it wouldnt matter what replica they had... even if it was a Vulcan Cannon shooting 2000 rds per minute... they are still new to the sport, which would make them a Newbie to the sport.
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ICS M4 CQB - 325 FPS (Perfect for close encounters)
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Admin
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PostSubject: Re: Case example from airsoftgi.com   Sat Apr 26, 2008 5:56 pm

Seabass_9000 wrote:
generally I get shot by Admin's CA8 (in the head 99% of the time)


Yeah about that. I promise they're not intentional - I just need to pay more attention lol
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Seabass_9000
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PostSubject: Re: Case example from airsoftgi.com   Sat Apr 26, 2008 7:15 pm

Yeah, sorry I had to throw that in there. Very Happy However, I have to say, you have shot me about 10 times more than anyone else we play with so you definitely have my respect on the field. Smile
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Roamer
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PostSubject: Re: Case example from airsoftgi.com   Sat Apr 26, 2008 11:11 pm

Sticks.13, I have already resolved this. I was just wanting opinions. I really don't need somebody else telling me what to do! I just value the opinions of the people on this forum. I will post updates once I get them. I sent a 20 page document to my card agency who will be fighting for me. You have your opinions, I asked for them and respect them regardless if you dis mine or not. I have taken care of this situation a long time before I posted this thread. I just like to try to talk on the forum. Airsoftgi.com is going to eat this one.
I really HATE the fact they seek to defend themselves behind ANYTHING when they signed a piece of paper telling me a gun worked fine and it didn't. If it were just a fuse woopy doo (as I have already said)... but since it was a little more and they didn't stand behind their product, I decided on my own to fight them. Whether I win or not is of no consequence. I am not seeking to get something for nothing here, only to get a honest answer in a world that is the majority of the time fake at best.

You don't like it, GREAT post your opinions, I asked and I am listening w/out getting offended. To me a forum is supposed to be like this. You tell me what you think I tell you what I think, we both benefit from the shared knowledge. This forum is better than most b/c there is less bashing of people for sharing their opinions.
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Admin
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PostSubject: Re: Case example from airsoftgi.com   Sun Apr 27, 2008 12:31 am

Well put Roamer - I'm glad you're getting it resolved anyway. And it's always nice to have credit card companies on your side Wink

And Seabass - I'm glad I've earned some respect, I just have yet to get down the whole using an AEG vs. a bolt-action. I'm not always the most accurate or knowledgeable on when to stop yet lol.
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Seabass_9000
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PostSubject: Re: Case example from airsoftgi.com   Sun Apr 27, 2008 10:34 pm

Roamer- good luck, with the agreement policy you had to agree to before purchasing the replica from Airsoftgi, you will probably have a tough time getting it done. I know from what I have read nobody has really had a "good" result trying to accomplish something like this through them.

Admin- You could have fooled me, I guess the last 2 times you shot me with it, I assumed you were getting used to it. Very Happy Atleast you will count a little more on accuracy since you got used to using a bolt action first.
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Classic Army MG36 - 2500 rounds of pure fury.
Echo 1 Vector Arms AK - 400 FPS
JG Bar 10 G-Spec - 520 FPS
ICS M4 CQB - 325 FPS (Perfect for close encounters)
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Roamer
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PostSubject: Re: Case example from airsoftgi.com   Sun Apr 27, 2008 10:52 pm

time will tell and luck will have nothing to do with it.
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SniperL96
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PostSubject: Re: Case example from airsoftgi.com   Sat May 03, 2008 10:32 am

I chose other because whenever guns i enjoy taking the apart if the retailers refuse to fix/or replace it. The reason for this is to be able to learn and get aa hands-on-experince in fixing my guns.And to learn who NOT to buy from again. Twisted Evil
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Case example from airsoftgi.com

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