| | Gotta love the people at KWA |  |
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sniper_32
Colonel
Posts : 1529
Join date : 2009-01-18
Age : 31
|  Subject: Gotta love the people at KWA  Mon Mar 22, 2010 6:20 pm | |
| So a few days ago, i got my new KWA m4a1 CQB w/ new body. and as i was removing the flash hider i said "screw this!" cause i couldnt get it off, well my dad tried (with a wrench....) and snapped the outer barrel, turns out it had like a quarter inch of locktite (didnt know that  ) so i snapped my 3rd babies barrel. called KWA and asked about a replacement and SHAZAM they an special order me one  so gonna order a outer barrel and black flashider from KWA. I have to say I LOVE their customer support. Seems like they REALLY care each time I call with a question or concern (first concern lol but a TON of questions  ) | |
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Insane Mercc
Colonel
Posts : 1693
Join date : 2008-12-16
Age : 30
Location : Western Minnesota
| | Subject: Re: Gotta love the people at KWA Mon Mar 22, 2010 6:23 pm | |
| NOT THE BABY!!!......So now when people ask why your baby is a lil slow you can say grandpa broke him with a wrench! | |
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sniper_32
Colonel
Posts : 1529
Join date : 2009-01-18
Age : 31
| | Subject: Re: Gotta love the people at KWA Mon Mar 22, 2010 6:27 pm | |
| lol, the baby is with her parents in the gun safe for now ;P (sr12 and m4 = m4 CQB  ) DUDE when it broke (broke SUPER clean o_O) I swear my sr12 and m4 moved in there case 
Last edited by sniper_32 on Mon Mar 22, 2010 6:30 pm; edited 1 time in total | |
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Insane Mercc
Colonel
Posts : 1693
Join date : 2008-12-16
Age : 30
Location : Western Minnesota
| | Subject: Re: Gotta love the people at KWA Mon Mar 22, 2010 6:29 pm | |
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sniper_32
Colonel
Posts : 1529
Join date : 2009-01-18
Age : 31
| | Subject: Re: Gotta love the people at KWA Mon Mar 22, 2010 6:31 pm | |
| no lol I don't get super mad that easy  I was like "well...thats...a problem..." just glad it didnt break inner barrel | |
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Insane Mercc
Colonel
Posts : 1693
Join date : 2008-12-16
Age : 30
Location : Western Minnesota
| | Subject: Re: Gotta love the people at KWA Mon Mar 22, 2010 6:32 pm | |
| Yeah I guess you got a bit lucky...Nice to know that KWA has good people workin for em. | |
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sniper_32
Colonel
Posts : 1529
Join date : 2009-01-18
Age : 31
| | Subject: Re: Gotta love the people at KWA Mon Mar 22, 2010 6:33 pm | |
| yea, their so nice
you could tell the lady was shocked
"how long have you had your KM4 CQB?"
"About 2-3 days"
"Whoa! Really?"
"Yea"
"Well lets see if we can find you a replacement!" | |
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Jarhead999 76 65
General Grade 2
Posts : 4940
Join date : 2009-04-29
Age : 92
Location : Rio Rancho/NW Albuquerque, New Mexico, Socialist States of Obama
| | Subject: Re: Gotta love the people at KWA Tue Mar 23, 2010 3:54 am | |
| I love customer service (sometimes)
Unfortunately for me, though, I have replicas from companies that don't have phone numbers [WELL, JG] so I'm stuck perusing boneyards if something goes wrong (especially on my MP5K) | |
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sniper_32
Colonel
Posts : 1529
Join date : 2009-01-18
Age : 31
| | Subject: Re: Gotta love the people at KWA Tue Mar 23, 2010 6:14 pm | |
| UPDATE! Called KWA today to check if barrels came in, the guy was VERY helpful and nice, took my informations and told me since I ordered over 30 dollars I got free shipping. the barrel will be in soon then I'll get some pics! | |
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| | Subject: Re: Gotta love the people at KWA | |
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| | Gotta love the people at KWA | |
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