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 Gotta love the people at KWA

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sniper_32
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Posts : 1529
Join date : 2009-01-18
Age : 31

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PostSubject: Gotta love the people at KWA   Gotta love the people at KWA Icon_minitimeMon Mar 22, 2010 6:20 pm

So a few days ago, i got my new KWA m4a1 CQB w/ new body.
and as i was removing the flash hider i said "screw this!" cause i couldnt get it off, well my dad tried (with a wrench....) and snapped the outer barrel, turns out it had like a quarter inch of locktite (didnt know that Sad )
so i snapped my 3rd babies barrel. called KWA and asked about a replacement and SHAZAM they an special order me one Smile
so gonna order a outer barrel and black flashider from KWA.
I have to say I LOVE their customer support. Seems like they REALLY care each time I call with a question or concern (first concern lol but a TON of questions Smile tongue )
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Insane Mercc
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Posts : 1693
Join date : 2008-12-16
Age : 30
Location : Western Minnesota

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PostSubject: Re: Gotta love the people at KWA   Gotta love the people at KWA Icon_minitimeMon Mar 22, 2010 6:23 pm

NOT THE BABY!!!......So now when people ask why your baby is a lil slow you can say grandpa broke him with a wrench! Smile
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sniper_32
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PostSubject: Re: Gotta love the people at KWA   Gotta love the people at KWA Icon_minitimeMon Mar 22, 2010 6:27 pm

lol, the baby is with her parents in the gun safe for now ;P (sr12 and m4 = m4 CQB Very Happy)
DUDE when it broke (broke SUPER clean o_O) I swear my sr12 and m4 moved in there case Shocked


Last edited by sniper_32 on Mon Mar 22, 2010 6:30 pm; edited 1 time in total
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Insane Mercc
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Insane Mercc


Posts : 1693
Join date : 2008-12-16
Age : 30
Location : Western Minnesota

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PostSubject: Re: Gotta love the people at KWA   Gotta love the people at KWA Icon_minitimeMon Mar 22, 2010 6:29 pm

Did you yell at Grandpa?
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sniper_32
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PostSubject: Re: Gotta love the people at KWA   Gotta love the people at KWA Icon_minitimeMon Mar 22, 2010 6:31 pm

no lol I don't get super mad that easy Razz
I was like "well...thats...a problem..."
just glad it didnt break inner barrel
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Insane Mercc
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Insane Mercc


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Age : 30
Location : Western Minnesota

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PostSubject: Re: Gotta love the people at KWA   Gotta love the people at KWA Icon_minitimeMon Mar 22, 2010 6:32 pm

Yeah I guess you got a bit lucky...Nice to know that KWA has good people workin for em.
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sniper_32
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PostSubject: Re: Gotta love the people at KWA   Gotta love the people at KWA Icon_minitimeMon Mar 22, 2010 6:33 pm

yea, their so nice
you could tell the lady was shocked
"how long have you had your KM4 CQB?"
"About 2-3 days"
"Whoa! Really?"
"Yea"
"Well lets see if we can find you a replacement!"
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Jarhead999 76 65
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Jarhead999 76 65


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Location : Rio Rancho/NW Albuquerque, New Mexico, Socialist States of Obama

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PostSubject: Re: Gotta love the people at KWA   Gotta love the people at KWA Icon_minitimeTue Mar 23, 2010 3:54 am

I love customer service (sometimes)
Unfortunately for me, though, I have replicas from companies that don't have phone numbers [WELL, JG] so I'm stuck perusing boneyards if something goes wrong (especially on my MP5K)
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http://cqbtacticalairsoft.webs.com/
sniper_32
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PostSubject: Re: Gotta love the people at KWA   Gotta love the people at KWA Icon_minitimeTue Mar 23, 2010 6:14 pm

UPDATE!
Called KWA today to check if barrels came in, the guy was VERY helpful and nice, took my informations and told me since I ordered over 30 dollars I got free shipping.
the barrel will be in soon Very Happy then I'll get some pics!
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Gotta love the people at KWA Empty
PostSubject: Re: Gotta love the people at KWA   Gotta love the people at KWA Icon_minitime

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